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AVAYA
Overview || Telephones || Voicemail || Features

AVAYA Features

No hassle call handling

Connect to the right person as quickly as possible, wherever they are. That's what you want, and that's precisely what PARTNER ACS delivers.

Have a receptionist? PARTNER lets operators pick up, transfer and monitor status of calls with ease. They can see who's on the phone and who's not, to reduce wait times and help ensure great service. You can also let callers dial any extension directly, and since ring tones can be customized, your employees know when it's their phone ringing. And with caller ID built right in (no need to buy a separate caller ID device), PARTNER helps increase efficiency.

Built-in automated attendants let you deliver information to customers (especially repetitive questions such as directions and store hours) and make sure calls get where they need to be fast. Day and night attendant settings help ensure every call is handled professionally.

Be part of the "in" crowd

You never know when an important call will come in, so you need a phone system that keeps you connected wherever you are. PARTNER ACS offers sophisticated capabilities that let you be "in" even when you're "out".

Calls to your desk phone can ring simultaneously on your cell or home phone. Waiting for an important client call, but you're in transit? With PARTNER ACS, you are virtually in the office. Customers will appreciate your accessibility and responsiveness, and you will be more productive. Can your competitors do that?

Small business with big plans?

Your business may be small today but as you grow you will need the right phone system to grow with you. With PARTNER ACS you can:

And you don't need to buy excess capacity or capabilities you don't currently need.

Little things mean a lot

PARTNER ACS includes more than 100 valuable features and capabilities, all designed to help make your business more professional and productive.

Below are some of the many features that make PARTNER ACS one of the most popular small business phone systems ever made.

Best phones in the business: Sleek and stylish, durable and easy to use, PARTNER ACS phones are second to none. Choose from 6-, 18- and 34-button desk phones and a wireless model.

No power? No problem: Make and receive calls in a power outage with two Power Failure Transfer ports. And the built-in battery back up means all your system programming remains.

Conference me in: Built-in five-party conferencing lets you set up conference calls on the fly. Stop paying service provider conferencing fees.

Music to their ears: Provide callers on hold with a sales message to help boost revenue. Attach any standard music source: radio, CD player, MP3 player.

Connect with the best: Choose to connect your PARTNER system via analog lines, a T1, or newer IP-base technologies such as SIP (Session Initiation Protocol) trunking that can provide significant cost savings.

Record Calls: With just the touch of a button, you can record calls for customer service and training.