Telecommunications Support

We offer a wide range of telecommunications services and support to fit the unique needs of a small business like yours.

Repair Services

Our trained and certified service technicians are on call 24/7 to address any problems that might occur with your telecommunications system, including your business telephone system, voice/data network, or overhead paging system.

Our repair services include:

Fast, efficient Help Desk support
Service calls and technical support provided by our own authorized technicians, no third-party service contractors
Trained technicians on call for telephone system emergencies 24 hour a day / 7 days a week
Complete repair services for new and legacy phone systems, including:
NEC/DSX

DS1000/2000

Nitsuko

Avaya Partner

Lucent

AT&T
Spirit

Merlin

Merlin Legend

Merlin Magix

Programming

We provide comprehensive administrator and end-user programming services for every telecommunications and business telephone system we install. Programming can include:

Internal and external workstation communications
Internal paging service
Conferencing
Voice mail
Music on hold

System Maintenance

The key to getting the most out of your small business telephone system is making sure it’s operating at maximum efficiency to provide clear, reliable communications with your customers. A maintenance and service contract will provide you with peace-of-mind and enable you to focus on managing your business, not your telephone system.

A maintenance and service contract provides:

Preferred customer 24/7 technical support
Wiring and cabling performance monitoring
Scheduled system check-ups

Relocation Services

Moving your business? We can take the hassle out of making sure your telecommunication services are up and running at your new location by removing and re-installing your telephone system and making sure it’s working properly.

Our telephone system relocation service includes a complete, on-site survey of your new location to:

Assess building cabling needs for voice (telephone) and data (computers)
Assess telephone system requirements to determine any upgrade or new equipment needs
Move your current telephone system to your new location
Assist you with finding telephone and internet/data service providers in your new location